Our Luggage Story

Well, you buy your beautiful, comfortable, modern luggage, and you like to use it, and you go proudly in the airport between others that take proudly their precious luggages. Than you pass check-in, take your airplane, arrive in the city where you are going and... discover that your precious luggage did not take the same plane that you took some time ago. This is what happend to my husband on 28 December.

Some days before he turned home he told me by phone about the things he bought. He was so happy about the jacket he found. He looked for this jacket everywhere but could not find the model he wanted. And finally he found it!!!! Oh how happy he was!!!! Then there were some other things that is possible to buy only in Argentina, and then there were some things for me that I do not find in this zone where we live.

On 29 of December I went in the airport of Naples to meet him. First the plane arrived later as it had to. Than, when we knew that the pane is in Naples, the passengers did not come out. We all who waited for this plane did not know what to think about it. Finally they came out. Without luggages. Because they, luggages, were not carried in the plane.

Fortunatelly, the luggage of my husband was protected with plastic and had insurance. He learnd to do it after his luggage was opened in Naples a year ago, and the thieves took everything they wanted to take. From other side, he saw how an airport worker lost some luggages he had to carry to an airplane, and they remained under the rain on the road.

Because I waited for my husband more than 3 hours I had to pay 14 euros for parking. Than we had to come in the airport 5 days later for control and paid other trip and parking. That trip was only to leave signature and to know that there are not notices about this luggage. We had to send letters to Alitalia (second time he flys with this company and second time has problems with his luggage), we had to pay an incredible quantity of calls because nobody wanted even to repeat what we have to do, I don't say you to explain or to listen to us... The cost of this luggage was every day nearer and nearer to the piece of gold of the same weight.

Suddenly, at 16 of December, Lost Luggages Service of airport of Naples called us that the luggage is there now.When my husband went to take his luggage there, he found mountains of luggages inside and outside the little room of the office. Fortunatelly his one was safe. But one German man found only some pieces in his. Others were crushed...

All this happend because company Alitalia had it's problems. Finally was found a solution for it and the luggages arrived.

I thought about those musicists from Nebrasca that came with the same airplane with my husband for concerts in Italy and their instruments did not come with that airplane. What can they feel, these poor musicists? And what have they received after 20 days of Alitalia-problems?